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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the target of using the prefectural travel discount.

    Accommodation discounts are available to customers of Ishikawa, Niigata, Toyama, Fukui, Nagano, Shizuoka, Aichi, Gifu, and Mie prefectures (Continue reading
  • What should I bring to use the Prefectural Travel Discount?

    You need the following certificate:

    ① Certificate or negative certificate of vaccination 3 times (copy / image is also acceptable)
    Those ovContinue reading
  • Can I get a discount even if I don't offer a prefectural travel discount?

    If there is no description, the discount will not be applied, so please be sure to write in the question and answer column from the accommodContinue reading
  • Can I send luggage first?

    It is possible to send your luggage according to your stay.
    Please send your luggage to the address below.We will keep it until the day of yContinue reading
  • Dinner · What time is breakfast from?

    【Dinner】It started early at 18: 00 and 18: 30.
         Late 19: 00, 19: 30 will be the final start.

    【Breakfast】It is possible to prepareContinue reading
  • What time do you put in a large public bath?

    For use of public baths,
    It is available from 15:00 to 24:00 and from 05:30 to 10:00.
    The same applies to the adjacent open-air bath.
    There Continue reading
  • From what time to what time can you put private private open-air bath?

    Private outdoor bath,
    From 15:00 to 23:00 on the day.
    The next morning, you can use from 6am to 9am.
    50 minutes / set 3,000 yen tax not inclContinue reading
  • Can you eat in the room?

    Suimei, both dinner and breakfast
    You can enjoy it in your room, but the dining place may be a private restaurant.
    There is also a room mealContinue reading
  • What time is the shop's opening hours?

    The shop is from 7: 30 to 11: 00.
    Open from 15:00 to 22:00.
    It is located on the floor in front of 3F front desk.

  • How much is Kids' Meal?

    ○Children's lunch・ ・@ ¥ 2,500 tax not included(Only Dinner)
     ※When registering the number of people, please register with "infant food incluContinue reading
  • Will you pick me up at the station?

    The nearest station will be Hokuriku main line JR Kaga-Onsen Station
    【Pick up】Depart at Kaga-Onsen Station
    There is free transfer from 15: 1Continue reading
  • Check in / check out?

    Check in is from 15:00
    Check out time will be 10:00.

    However, check out of the room plan with outdoor bath
    It will be 11:00.
    ※Dinner Day-trContinue reading
  • Please tell me the quality and efficacy of hot springs

    Hot Spring Qualities··Calcium · sodium monosulfide fountain
    Efficacy··Neuralgia, muscle pain, Arthralgia, Joint stiffness, Coldness
        FatiContinue reading
  • Is there a bath in the guest room?

    General room, guest room with outdoor bath, both with bath and toilet
    The inner bath is not a hot spring.
  • Is it a hot spring that can be used by pregnant or baby?

    Spring quality is calcium · sodium monosulfide spring.
    It is the quality of spring that you can relax with pregnant and baby.

    However, regaContinue reading
  • Will you keep my luggage after check out?

    It is possible to keep your luggage after check out.

    We also recommend taking luggage and cars and walking around nearby.
    Please use it.

Reserve·Contact us

Please feel free to contact us if you have any questions.